Shipping Policy

At SHORTLANDST Makeup Bag Store, we want to ensure a smooth and convenient shopping experience for our valued customers. This Shipping Policy outlines important information regarding the shipment of your orders. Please read this policy carefully before making a purchase. If you have any questions or concerns, feel free to reach out to us at [email protected].

  1. Order Processing Time

We strive to process and ship all orders as quickly as possible. Most orders are processed within 1-3 business days, excluding weekends and holidays. Please note that order processing time may be slightly longer during peak seasons or promotional periods. Once your order has been shipped, you will receive a confirmation email with tracking information.

  1. Shipping Methods and Fees

We offer various shipping methods to accommodate different delivery needs. The available shipping options and associated fees will be presented to you during the checkout process. The shipping fees are based on factors such as the destination, package weight, and selected shipping method. Please ensure that the shipping address provided is accurate and complete to avoid any delays or delivery issues.

  1. Delivery Timeframes

The estimated delivery timeframes provided during the checkout process are for reference purposes only and are not guaranteed. Actual delivery times may vary depending on factors such as the shipping carrier, destination, and any unforeseen circumstances. While we make every effort to ensure timely delivery, we are not responsible for any delays caused by the shipping carrier or events beyond our control.

  1. International Shipping

We are pleased to offer international shipping to select countries. Please note that international shipments may be subject to customs duties, taxes, and other fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the order total or shipping fees. Customs policies vary by country, so we recommend contacting your local customs office for more information.

  1. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment. Please note that tracking information may take some time to be updated by the shipping carrier. If you have any concerns about the status of your order, please contact our customer support team, and we will be happy to assist you.

  1. Shipping Restrictions

Certain products may be subject to shipping restrictions due to their nature or legal requirements. These restrictions may include limitations on international shipping, hazardous materials, or specific shipping methods. If any restrictions apply to your order, we will notify you during the checkout process.

  1. Damaged or Lost Shipments

We take great care in packaging and handling your orders to ensure they arrive in excellent condition. However, in the rare event that your shipment is damaged or lost during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure a satisfactory resolution.

We strive to provide the best shipping services possible. If you have any questions or need further assistance, please do not hesitate to contact us at [email protected]. Your satisfaction is our top priority.